Support stages
Software life cycles
Support for ispmanager 6 business is divided into three stages:
- GA (General availability) — full support stage
- LTS (Long-term support) — limited support stage
- EOL (End-of-life) — support termination stage
The duration of each stage is determined by the stages of the software life cycle for ispmanager 6 business.
| Stage | Installation | Updates | Documentation | Technical support | Start date |
|---|---|---|---|---|---|
| GA | Standard installation |
| Provided and updated in full scope | Provided | Q2 2021 |
| LTS (current) | Only with a special key or through the old version of the installer |
| Provided and updated in full scope | Provided | 1 June 2025 |
| EOL | Only with a special key or through the old version of the installer | Discontinued | Provided in full scope | Discontinued | 1 June 2026 |
Advisory support for ispmanager 6 business is provided according to the Support rules.