Knowledge base

Inside the Knowledgebase, we list answers to the questions frequently faced by ISPsystem clients and partners. If you didn't find the answer, please contact our support team through chat.

Software licenses

• No license available for your server
• Move a license to a new server
• Trial versions of control panels
• License activation
• Renew, update and delete the license

Switching to ISPmanager 6

• How to switch to ISPmanager 6?
• Switching to ISPmanager 6. Partner edition.
• Switching to ISPmanager 6. Client edition.

Other questions

• Can not log into a control panel/my account/client area
• How to get support for products of the 4th generation?
• How to change username and email?
• How to buy hosting?

Payment and renewal

• How to pay for ISPsystem services?
• Auto-payments

Panel setup

• Update the panel
• Panel versions: Stable or Beta

Technical support

• Feature requests and bugs
• "Support incidents” and how to use them
• Tickets, their statuses, and associated questions
• Technical support from ISPsystem company

Video tutorials

• Detailed instructions on Youtube