Knowledge base

Inside the Knowledgebase, we list answers to the questions frequently faced by ispmanager clients and partners. If you didn't find the answer, please contact our support team through chat.

Software licenses

• License activation
• Renew, update and delete the license
• No license available for your server
• Move a license to a new server
• Trial versions of ispmanager

Switching to ISPmanager 6

• Switching to ispmanager 6. Partner edition.
• Switching to ispmanager 6. Client edition.
• How to switch to ispmanager 6?

Other questions

• How to get support for products of the 4th generation?
• How to change username and email?
• How to buy hosting?
• Can not log into a control panel/my account/client area

Payment and renewal

• Auto-payments
• How to pay for ispmanager?

Panel setup

• Update the panel
• Panel versions: Stable or Beta

Technical support

• Feature requests and bugs
• "Support incidents” and how to use them
• Tickets, their statuses, and associated questions
• Technical support from ispmanager company

Video tutorials

• Detailed instructions on Youtube