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Error «Order's status ("valid") is not acceptable for finalization» when ordering a Let's Encrypt SSL certificate

Error «Order's status ("valid") is not acceptable for finalization» when ordering a Let's Encrypt SSL certificate

Symptoms

When ordering a Let's Encrypt SSL certificate, the following error appears: «Order's status ("valid") is not acceptable for finalization».

Causes

When ordering a certificate, a trial request for certificate issuance in dry-run mode is generated.

Solution

Please note!

This error was fixed in the 6.91.0 release of the ispmanager.

To ensure correct issuance of new certificates in ispmanager panels prior to version 6.91.0, it is necessary to disable the dry-run mode.

To do so, add the Option DisableLEDryRun parameter to the panel configuration file at /usr/local/mgr5/etc/ispmgr.conf.

Once the changes have been implemented, restart the panel using the following command:

/usr/local/mgr5/sbin/mgrctl -m ispmgr exit

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