Unable to create the email in the ispmanager 6

Symptoms

Unable to create the email in the ispmanager 6 and there are no errors or notifies in the control panel.

There is also the error «Try to use Email password management interface before it was created» in the control panels' log.

Causes

There is directive EmailAuth in the ispmanager 6 configuration file.

Solution

Delete the directive EmailAuth from the ispmanager 6 configuration file at /usr/local/mgr5/etc/ispmgr.conf.

After deleting the directive, restart the panel with the following command:

/usr/local/mgr5/sbin/mgrctl -m ispmgr -R