User password recovery in ispmanager 6

Why?

The password recovery feature enables users to change their passwords without administrator's assistance.

Instructions

Administrator setup

To enable password recovery in the panel by email, it is necessary to connect the mail server in the “Settings” - “Notifications” section.

Fill in the following fields in the "Mail server parameters" tab:

• SMTP server address - the address of the mail server from which messages are sent;
• Account - the mailbox from which notifications are sent;
• Password - the password for this mailbox;
• SMTP server port - the port used to connect to the SMTP server (25 by default);
• Sender name - the name assigned to the mailbox;
• Server name - the name of the mail server, often the same as the value in the "SMTP server address" field.

PLEASE NOTE!

Mail server type “External mail server” does not necessarily require to use a remote server. It is possible to use the mail server of the panel.

Next, in the “Notifications settings” tab, check the “Password reset notifications” option.

User setup

To enable password recovery in the panel by email on the user side, follow the steps below:

1. Click on the username in the right upper corner and then click on the "Settings" button;
   
    
2. In the “Notifications” tab, in the “Email” field, specify the mailbox to which notification emails will be sent and click “Send confirmation”;
   
    
3. Follow the link in the email you received.

Once the email is confirmed, it will be used to recover the user's password.

Password recovery steps

1. When logging into the control panel, click “Password recovery”;
   
    
2. Enter the user login or email address that was specified in the settings to receive notifications;
3. Click “Send”;
   
    
4. Go to the mailbox specified for mail notifications and open the email with password recovery data, follow the link in the email;
5. The user settings form will open. Enter a new password;
   
    
6. Click “Save”.