This is documentation for an outdated product. See the current documentation

ISPmanager 5 Business Documentation

How to migrate from Plesk

 

Introduction

This guide describes how to import data hosted on a Plesk server to ISPmanager.

The import function is supported in ISPmanager Lite and ISPmanager Business starting from version 5.103.

Exporting data from Plesk

Before importing data to ISPmanager, you need to export them from Plesk. Navigate to "Tools & Settings" from the main menu.

You can download backup copies created by Administrators or Users.

Select "Backup Manager".

In the "Backup Manager" module, click "Back Up".

On the "Backup content" form select the full backup type. Select "Exclude log files" checkbox to exclude log files, and click "OK". The backup copy will be added to the list.

Select the backup copy, and the "Details" form will open.

Click "Download".

The "Download the Backup File" form will open.

Clear the "Use password protection" checkbox to disable password encryption. Clicking "OK" will download the selected backup copy.

Importing data to ISPmanager

Navigate to "Tools" --> "User import" --> select a source in "Upload file" -> enter the path to the file on your local machine --> click "Ok". If you want to import data from several archives, select "From local archive and directory", and enter the path to the archive.

If you import data as Administrator, all users in the archive and their limits will be applied.

If you import data as User, the data will be imported only if the archive contains one user. The limits won't be applied.

Import log

If errors or warnings occurred during the migration, the orange banner will be displayed. Click "Details" to see the list of issues.

You can also view the log file /usr/local/mgr5/var/backup2_plesk_conv.log.

Data that will be imported

The following data can be imported from Plesk to ISPmanager:

  • Users, their limits and allowed features (SSL, Shell, etc.);
  • User files;
  • Cron jobs;
  • Domain names;
  • Resource records;
  • FTP-users;
  • Web-domains;
  • Mail domains;
  • Mailboxes (including their content);
  • MySQL databases;
  • Database users;
  • SSL-certificates;
  • CSR;
  • Information about the control panel.