Mailboxes

Mailboxes are used to receive and send emails.

Mailbox requirements

To work with mailboxes, you will need:

• mail servers installed on your server
• a mail domain
• permissions to work with mailboxes

Creating a new mailbox

1. Navigate to the Mail section.
2. Click Create mailbox on the toolbar.
3. Fill in the fields:

   • Name — name of the mailbox.

     Details

     The name can contain lowercase Latin characters, numbers, hyphens and periods.

   • Domain — mail domain of the mailbox.

   • Aliases — additional names for the mailbox in the same mail domain. Mails from the alias mailbox will be forwarded to the main mailbox.

     Details

     A line in the format MAILBOX_ALIAS:MAIN_MAILBOX:fwd is added to the Exim configuration file for each alias.

   • Password — mailbox password.
   • Confirm — password confirmation.
   • Send a copy to — mailbox addresses where copies of incoming messages from the current mailbox will be sent.

   • Do not save incoming emails — check the box if you do not want forwarded emails to be saved in the current mailbox.

     Details

     A line in the format REDIRECT_MAILBOX:MAIN_MAILBOX:user is added to the Exim configuration file for each specified address.

   • Max. size — the maximum amount of disk space that the contents of the mailbox can occupy. When the maximum size is reached, incoming messages are rejected. If left blank, the mailbox size will be unlimited.
   • Number of mails sent per hour — the maximum number of emails that can be sent from the mailbox per hour. When the limit is reached, the outgoing emails are blocked. If you specify a value of 0 or 1, emails will not be sent. If left blank, the limits specified at the user or mail server level will apply.
   • Enable Greylisting — activates Greylisting for the mailbox. Available if Greylisting is enabled for the selected mail domain. If Greylisting is disabled for the mailbox, the mailbox is added to the recipient whitelist. Incoming mail for it will not be blocked.
   • Enable SpamAssassin — activates SpamAssassin for the mailbox. Available if SpamAssassin is enabled for the selected mail domain. If SpamAssassin is disabled for the mailbox, the mailbox is added to the recipient whitelist. Incoming mail for it is marked as NOT spam (or its spam rating is significantly reduced).

   • Note — additional information.

     

4. Save the changes.

Once created, the mailbox is ready for use.

Viewing mailboxes

After a mailbox is created, it appears in the list in the Mail section. Viewing is available to:

• users — can view their own mailboxes
• resellers — can view mailboxes owned by their users
• administrators — can view all mailboxes

Reseller and administrators can filter the list to show only the mailboxes of a selected user:

1. Select a user mailbox.
2. Click  .
3. In the context menu, select Filter by user.

Actions with mailboxes

Button	Description
	Edit a mailbox
	Remove a mailbox. If there are no backups created for the mailbox, it will be impossible to restore
	Mail settings
	Enable a disabled mailbox
	Disable a mailbox. A disabled mailbox cannot be logged into and no messages are delivered to it. Attempts to send any emails to such a mailbox will result in 5.0.0 error. A user cannot enable a mailbox disabled by an administrator
	Clear the contents of a mailbox. If there are no backups created for the mailbox, it will be impossible to restore its contents
	Mail client settings: incoming and outgoing mail servers, ports and IMAP/POP3/SMTP protocols
	Log in to ispmanager as the mailbox owner. Available for reseller-level accounts and above
	Import a mailbox
	View and manage mailbox aliases. Viewing mailbox aliases is available to: users — can view their own mailbox aliases resellers — can view aliases of the mailboxes owned by their users administrators — can view aliases of all mailboxes
→ Log in as mailbox owner	Log in to ispmanager as the mailbox. The following will be available in the panel: dashboard filtering autoresponder mailbox clearing mailbox import access log user settings

Configuration files

Logging

Creation, configuration of parameters, removal and other actions with mailboxes are logged in the main ispmanager log — /usr/local/mgr5/var/ispmgr.log.